Business Process Automation (BPA) is a strategy that uses software to automate complex and repetitive business processes. The main goal of BPA is to streamline day-to-day operations to keep the business functioning smoothly. These “run the business” activities are the core processes that generate revenue and help guarantee the business runs efficiently, like processing orders or managing customer accounts.

For example, inventory management processing can involve software that monitors stock and automatically generates purchase orders when inventory falls below a predetermined threshold. It also updates product information based on supplier data, generates inventory trend reports and forecasts future demand.BPA stands apart from other automation types because it is more complex and connects multiple enterprise IT systems. It is customized to an organization’s needs and can use various technologies, including robotic process automation (RPA), workflow orchestration, business process management (BPM), artificial intelligence (AI) and cloud platforms.The primary goal of BPA is to enhance operational efficiency, reduce human error, standardize processes and allow employees to focus on strategic tasks. By automating manual processes, organizations can achieve greater productivity and cost reductions, ultimately enhancing overall business performance.